AshFall.io
Privacy, transparency, and account safety
Legal Notice

Privacy Policy

This page explains what information AshFall.io collects, how we use it, when we share it, and what privacy rights may be available to you under applicable law.

Effective Date: April 9, 2026
Applies to website, game, and related services

Overview

This Privacy Policy explains how AshFall.io collects, uses, shares, and protects personal information when you use our website, game, and related services.

This notice is intended to reflect current privacy-law disclosure standards, including rights that may be available under laws such as the California Consumer Privacy Act as amended by the California Privacy Rights Act and similar U.S. state privacy laws where applicable.

Some privacy laws apply only if a business meets specific legal thresholds. Where a law applies to AshFall.io and to your information, we will honor the rights provided by that law.

Information We Collect

  • Account and registration information, such as your email address, username, character name, password hash, referral information, and gender selection if you choose to provide it.
  • Authentication and security information, such as session identifiers, CSRF or security tokens, IP address, and related login or account-security records.
  • Technical and usage information, such as browser or device details, pages or features accessed, and basic request logs generated when you use the service.
  • Communications, such as emails you send to us and emails we send for registration, verification, support, service updates, or security purposes.
  • Gameplay and service records associated with your account, such as in-game profile information and account activity needed to operate the game.

Sources of Information

  • Directly from you when you register, log in, contact us, or otherwise use the service.
  • Automatically from your browser or device when you access the website or game.
  • From service providers that help us operate core functions such as email delivery, hosting, and security.

How We Use Information

  • Create and manage accounts.
  • Authenticate users and keep accounts secure.
  • Deliver the website, game features, and requested services.
  • Send account verification emails and other service-related communications.
  • Detect, investigate, prevent, and respond to fraud, abuse, unauthorized access, and other security issues.
  • Maintain, troubleshoot, and improve the service.
  • Comply with legal obligations and enforce our Terms and other site rules.

Cookies and Similar Technologies

We use cookies and similar technologies that are reasonably necessary to operate the site and maintain login sessions, security features, and basic functionality.

Based on the current AshFall.io deployment, we do not describe the site as using third-party advertising cookies or selling personal information for cross-context behavioral advertising. If our practices change, we will update this Privacy Policy and any required choice mechanisms before using those tools.

Our site does not currently respond to legacy "Do Not Track" browser signals. If we later engage in processing that requires recognition of opt-out preference signals such as Global Privacy Control under applicable law, we will update this notice and our practices accordingly.

How We Share Information

  • With service providers that perform functions on our behalf, such as web hosting, infrastructure, security, and email delivery.
  • To comply with law, regulation, legal process, or lawful government requests.
  • To protect the rights, property, and safety of AshFall.io, our users, and others.
  • In connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

We do not sell personal information for money. We also do not knowingly share personal information for targeted advertising based on users' activity across different businesses, websites, or apps.

Data Retention

We keep personal information for as long as reasonably necessary for the purposes described in this policy, including account administration, game operations, security, dispute resolution, legal compliance, and enforcement of our agreements. Retention periods may vary depending on the type of information and the reason we collected it.

Data Security

We use administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission over the Internet or method of storage is completely secure, so we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

  • Know whether we process your personal information and access that information.
  • Correct inaccurate personal information.
  • Delete personal information.
  • Receive a portable copy of certain personal information.
  • Opt out of the sale of personal information, targeted advertising, or certain profiling, where those activities apply.
  • Appeal a denial of your request where applicable law provides an appeal right.
  • Be free from unlawful discrimination for exercising your privacy rights.

To submit a privacy request, email us at admin@AshFall.io with enough information for us to verify your request. We may need to confirm your identity before acting on a request. If we deny a request and an appeal right applies, you may reply to our response and state that you are submitting an appeal.

California Privacy Notice

California residents may have rights to know, access, correct, delete, and limit certain uses of personal information, as well as the right to opt out of sales or sharing where those activities occur. AshFall.io does not currently sell personal information for money and does not currently describe its operations as "sharing" personal information for cross-context behavioral advertising. California residents may still contact us using the information above to exercise applicable rights.

Children's Privacy

AshFall.io is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so we can review and delete it if appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date above. Material changes may be communicated through the service if required by law.

Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:

https://www.AshFall.io

admin@AshFall.io